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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Huynh

Tina Huynh

February 4, 2025

5  out of  5
rating by Tina Huynh
"Excellent Service and Highly Recommended! I had an outstanding experience working with Ty for my car insurance needs. From the very beginning, he was knowledgeable, patient, and incredibly helpful in finding the best coverage for my budget. He took the time to explain all my options clearly and ensured I understood every detail before making a decision. What impressed me the most was his responsiveness and dedication to customer service. Anytime I had a question or needed assistance, Ty was quick to respond and always had my best interests in mind. He made the process seamless and stress-free, which I truly appreciate. If you’re looking for a trustworthy, professional, and friendly insurance agent, I highly recommend Ty Huynh. His expertise and commitment to excellent service make them stand out in the industry!"
We responded:
"Thanks Tina, we greatly appreciate your business and welcome “neighbor”! "
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Alan Alvarez

December 28, 2024

5  out of  5
rating by Alan Alvarez
"Ty was excellent in his services, kind and answered all of my questions."
We responded:
"Alan, thank you for the opportunity and we are here to help! "
Profile photo of Loan Đỗ

Loan Đỗ

December 6, 2024

5  out of  5
rating by Loan Đỗ
"Ty Huynh helps me a lot of things regarding to my car insurance. He does everything quickly with very clearly guidance. He always helpful and absolutely professional insurance agency."
We responded:
"Thanks Loan! We appreciate the opportunity and are here to help with all of your insurance needs. "
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Abood

November 26, 2024

5  out of  5
rating by Abood
"Good insurance company 👌 in the Ohio state"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Keirston Arnold

October 24, 2024

5  out of  5
rating by Keirston Arnold
"I will say I have never had such great service with an insurance company like I have had with this one! Ty and his staff have been the best! They are very helpful and fast with responses and questions that I’ve had. I would recommend them to anyone!"
We responded:
"Thanks Keirston, we are glad to help. Thank you for your business!"
Profile photo of Justin Lehmann

Justin Lehmann

July 16, 2024

5  out of  5
rating by Justin Lehmann
"Have had a great experience switched from Geico. Saved a bunch of money and turned other family members on State farm is for real"
We responded:
"We thank you for being our good neighbor Justin! "
Profile photo of Nick Myers

Nick Myers

July 5, 2024

5  out of  5
rating by Nick Myers
"Very professional answered all my questions. Best of all they saved me $56 a month! Update going on my first renewal shortly, I’ve been very please with the team so far"
We responded:
"Thanks Nick, we are glad we can help! "
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Thomas Edgington

June 1, 2024

5  out of  5
rating by Thomas Edgington
"Top notch service. Always answers phone immediately. Saved me alot of money."
We responded:
"Thanks Thomas. Like a good neighbor, we are here!"
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Kai Lee

May 24, 2024

5  out of  5
rating by Kai Lee
"Professional and best customer services"
We responded:
"Thanks Kai, glad we can help! "
Profile photo of Tien Nam

Tien Nam

May 20, 2024

5  out of  5
rating by Tien Nam
"Very professional and understanding customers need and budgets. Let they care for your future."
We responded:
"Thanks Nam for your trust and your business! "
Profile photo of Chad Evans

Chad Evans

May 17, 2024

5  out of  5
rating by Chad Evans
"Worked work Landon and was able to get me a much cheaper rate than I had ever received at Geico. Very happy with the service and professionalism. Happy decided to return to State Farm."
We responded:
"Chad, we are glad to have you back. You are not allowed to leave anymore. j/k lol"
Profile photo of TSR

TSR

May 14, 2024

5  out of  5
rating by TSR
"I reached out online with an inquiry about renter's insurance, and I was fortunate to connect with Landon for assistance. His responsiveness was impressive; he promptly addressed all my questions and even went the extra mile by offering a more affordable auto insurance quote. His assistance made the process smooth and delightful."
We responded:
"Thanks TSR, offering great coverage at an affordable price is our goal. Great services is our commitment! "
Profile photo of Trisha Nguyen

Trisha Nguyen

May 9, 2024

5  out of  5
rating by Trisha Nguyen
"Their response was prompt and courteous! They have been able to assist me with my insurance needs and have successfully convinced me to stay with them! Don't hesitate to give them a try if you haven't already! Overall, excellent customer service! :)"
We responded:
"Thanks Trisha, your review means a lot to us and I am glad we can help!"
Profile photo of Aletha Bailey

Aletha Bailey

March 28, 2024

5  out of  5
rating by Aletha Bailey
"Ty and his staff give amazing customer service"
We responded:
"Aletha, thank you for being our “Neighbaaa” "
Profile photo of Myah D

Myah D

March 27, 2024

5  out of  5
rating by Myah D
"Our agent Landon is so professional, helpful, and he made the entire experience great! Insurance stuff is usually a headache but he made it so effortless. 5/5 stars, great service!!!"
We responded:
"Myah, thank you for your kind words and for your business! "
Profile photo of Alwang Raulouk

Alwang Raulouk

March 19, 2024

5  out of  5
rating by Alwang Raulouk
"I’m glad State Farm exist They are one of the best insurance companies good customer service always an affordable. Yeah it’s just perfect! Thank you State Farm for being good to the customers"
We responded:
"Thank you for placing your trust in us Alwang. It is great to have you as our customer! "
Profile photo of Regina Davis

Regina Davis

March 19, 2024

5  out of  5
rating by Regina Davis
"Great service from all in the office. Draven always is helpful and professional."
We responded:
"Regina, that is great to hear. Thank you for your business! "
Profile photo of Liming Hou

Liming Hou

February 16, 2024

5  out of  5
rating by Liming Hou
"these guys have good services and very accessible!"
We responded:
"Thanks Liming! We greatly appreciate your business. "
Profile photo of Heather Foust

Heather Foust

February 16, 2024

5  out of  5
rating by Heather Foust
"First time homeowner, I experienced my first insurance claim right before the holidays. This experience can be a little overwhelming while working full time. My State Farm team made it easy to work through to ensure all was getting resolved in a timely fashion. Many thanks to this wonderful team: Ty, Landon, Draven, Alisar and Mike."
We responded:
"Thanks Heather! I am glad we were there when you needed us and will try our best to keep our “Agent State Farm” promise. "
Profile photo of Alice

Alice

January 16, 2024

5  out of  5
rating by Alice
"Ty Huynh is very friendly and helpful. He responds fast, clear and has good skill and excellent customer service. All my family work with him."
We responded:
"Thanks Alice, it is our pleasure taking care of your family needs. "
Profile photo of Jordan Harrah

Jordan Harrah

January 14, 2024

1  out of  5
rating by Jordan Harrah
"Though on the surface the customer service seems quality, they do not do their due diligence when it comes to ensuring you have the protection you need. State Farm was not there to help life go right. They left my home under insured and when my basement flooded, it was not covered. You go to see a lawyer for legal advice and because they are a specialist in their field. Same goes for insurance which was not my experience with Ty. I am left to foot thousands of dollars in clean up and repairs while State Farm continues to refuse to take any responsibility. I would not recommend Ty and I would not recommend State Farm."
We responded:
"Jordan, again I am sorry you felt that way, but we meet last October to went over your coverages and you decided not to add any optional endorsement on your Home policy. Unfortunately, one of those was for water problem in your basement. I don’t have a way of forcing you to have something that you didn’t agreed to."
Profile photo of Ashlee Eckenrode

Ashlee Eckenrode

November 29, 2023

2  out of  5
rating by Ashlee Eckenrode
"I cancelled my policy because they kept increasing my rate over an issue with DSS enrollment (they did not send me a beacon so I wasn't able to enroll.) They still took my payment 5 days after the policy was already cancelled, and refunded me $63 less than what I was owed and refuse to give me the rest over more DSS issues that don't make sense. Don't expect to save money with this company. The only redeeming factor is the guy on the phone was nice."
We responded:
"Ashlee, sorry to hear about what happened and that we lost your business due to a miscommunication for our Drive Safe and Save Discount program. Our system showed that it was shipped 10/6/23, and after so many days after it shipped and you still haven’t completed the set up, the discount will then get removed and they will ask for it back from the day it was added. I still believe our rates are competitive even without signing up for that program, it is just icing on the cake in my opinion. So i hope you would give us the opportunity to win you back in the future. We will do it without DSS next time to make things a little easier. "
Profile photo of Kasey Becerril

Kasey Becerril

November 21, 2023

5  out of  5
rating by Kasey Becerril
"Landon took great care of me and was able to help me save money on my insurance! So glad I switched to State Farm"
We responded:
"Thanks Kasey for becoming our good neighbor! Lol"
Profile photo of Pickles Local

Pickles Local

November 17, 2023

5  out of  5
rating by Pickles Local
"Landon helped me with my policy and was able to find me a great deal! It was quick, easy and effortless. A++ service!!!"
We responded:
"That is great to hear. Thank you for the opportunity to take care of you."
Profile photo of Zachary Kennedy

Zachary Kennedy

November 17, 2023

5  out of  5
rating by Zachary Kennedy
"Landon Madison is by far the best customer service rep I’ve ever dealt with. His kindness and patience is awesome. He is also very helpful and answers every question I have."
We responded:
"Thanks Zachary! I am glad to hear about your most recent experience with Landon and look forward to taking care of your insurance and financial services needs in the future. "